AI Assistant

Get instant help 24/7 with our AI chatbot for booking assistance and common questions.

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WhatsApp Support

Message us on WhatsApp for quick responses and booking confirmations.

WhatsApp Us

Phone Support

Call our support team for urgent assistance and emergency bookings.

Customer Support:
+60 3-1234 5678

Emergency:
+60 3-1234 5679

Get in Touch

Have questions about our service? Need help with a booking? We're here to assist you.

Office Address

Cengal 2
UiTM Cawangan Perlis
02600 Arau, Perlis, Malaysia

Email Support

General: support@letrik.my
Technical: tech@letrik.my

Support Hours

Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 10:00 AM - 4:00 PM

Send Us a Message

Frequently Asked Questions

Quick answers to common questions

How quickly can I book an electrician?

Most electricians can be booked for same-day or next-day service. Emergency electricians are available 24/7 for urgent repairs.

How do I know if an electrician is certified?

All electricians on LETRIK display a verified badge after passing our certification checks, including licenses, insurance, and background verification.

Is my payment secure?

Yes, we use secure payment gateways (Stripe/Billplz) with escrow protection. Payments are held until work is completed satisfactorily.

Can I reschedule or cancel my booking?

Yes, you can reschedule or cancel bookings through your dashboard. Cancellation policies may vary by electrician and timing.

Our Location

Visit our office or find service providers in your area

LETRIK Headquarters

Cengal 2, UiTM Kampus Arau
Arau, Perlis

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